How To Be Safe At A Valuation | Coronavirus

Miller Metcalfe posted on 20th May 2020

Good news! Estate agents have been given the green light to resume valuations on properties, bringing a much-needed sigh of relief to home movers across the country!

However, it is vital that the health and safety of our employees and clients are protected at all times. To do so, we have set out a strict set of rules and guidelines we must follow. This is in order to keep everyone safe when we are conducting our valuations.

We understand that some of you may still have reservations when it comes to having people enter your home during the current crisis. We can assure you we have put every measure in place to ensure it is as safe as possible.

We have produced the below handy tip sheet explaining exactly what we are doing to keep you safe and the safety measures in place you must follow before and during your valuation.

PPE

Our valuers will arrive at all appointments fully equipped with all of the recommended PPE protective gear. This will include masks, gloves, hand sanitizer, and antibacterial wipes. Our valuers are required to wear a protective mask at all times on the appointment, however, gloves are optional.

Check Your Symptoms

If you are experiencing any symptoms of the COVID-19 virus, please let us know as soon as possible as your appointment will need to be canceled. Unfortunately, it is too risky to go through with the appointment if you are presenting symptoms of the virus. Before your appointment, check to make sure you do not have a temperature. For a full list of coronavirus symptoms, visit the NHS website here.

Limited attendees

Unfortunately, to safely ensure social distancing is kept at all times, we have limited the number of people present at the valuation to 2, plus the valuer. You must both be from the same household and no children are allowed to attend.

2 Metre Distance

To comply with government guidelines, you must keep a 2 metre distance to our valuer at all times. This is for the safety of yourselves and our valuer. Our valuer will ask you to stay outside while they take a look around the property, and will only discuss your value outside of your property or over the phone once they have returned to the office.

Wash Your Hands

To avoid the potential of spreading the virus, we ask that you wash your hands before we arrive. If you do not have access to wash your hands, please use hand sanitizer.

Wipe Down Surfaces

Before we arrive at your property, we kindly ask you to ensure all doors throughout the property are open and to disinfect all handles, worktops, and light switches. Our valuer will try and avoid touching anything inside the property unless absolutely necessary. If we must touch something, we will make you aware once the valuation is over so you can safely disinfect the area.

Before Your Viewing

Prior to your appointment, our team will ask you a few safety questions to ensure it is safe enough for the appointment to go ahead.

You will be asked;

– If you or anyone in your household has had or has symptoms of the virus.

– If you or anyone in your household has been in contact with anyone with or showing symptoms of the virus.

– If you are in the high-risk category.

Please ensure you answer these questions accurately to protect yourselves and our team.

Still uncomfortable with the idea of a home visit valuation? Instead, we can perform a virtual valuation via video call! Contact our team today for more information or book yours here.

Miller Metcalfe

Miller Metcalfe are approachable, friendly and committed to making your move as quick, simple and stress free as possible – just what every estate agent should be!

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How To Be Safe At A Valuation | Coronavirus

PPE

Check Your Symptoms

Limited attendees

2 Metre Distance

Wash Your Hands

Wipe Down Surfaces

Before Your Viewing

Miller Metcalfe

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