Ways Landlords Can Keep Tenants Happy

Miller Metcalfe posted on 9th July 2021

Choose the right tenant

The key to finding the perfect tenant is to start from the very beginning. When considering multiple potential tenants, its vital to thoroughly check every detail, while running in-depth credit and reference checks to cover all of your bases.

Communication is key

Ensuring that tenants can quickly and efficiently get into contact with you, whether that is directly or through a letting agency is incredibly important in order to maintain a healthy relationship between landlord and tenant. If any issues are raised, don’t hesitate to listen and always be willing to help. Whilst it is always important that the relationship between tenant and landlord remains professional, it also needs to be personable.

Make everything clear as day

Ensure that your letting agent has made everything you expect from your tenants crystal clear. Once the tenants have signed the contract, they are legally obliged to stick to the rules and terms that have been specified within it. It really is so important that both parties are aware and in agreement of the expectations that have been set.

Keep on top of maintenance

As a landlord, it is your responsibility to ensure that the property is in a good condition when the tenants move in, and that any necessary maintenance and repair works that need to be done are carried out to a good standard and efficiently. Make sure that there is always a prompt response to any issues raised. There is nothing more frustrating than having to wait weeks or even longer for maintenance work. Remember that if a tenant’s complaint is ignored, they may look elsewhere and you could end up back at square one.

Be respectful of their privacy

As a landlord, you have every right to inspect your tenants property, as long as you give your tenant a 24 hour notice in writing. We highly recommend you do not to turn up unannounced as this could be breaching your side of the agreement, with the tenants right of quiet enjoyment. If you want to or need to visit the property, try to give as much notice as possible, we recommend at least 48 hours notice.

Miller Metcalfe

Miller Metcalfe are approachable, friendly and committed to making your move as quick, simple and stress free as possible – just what every estate agent should be!

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Updates: 3 Mins Read

Ways Landlords Can Keep Tenants Happy

Choose the right tenant

Communication is key

Make everything clear as day

Keep on top of maintenance

Be respectful of their privacy

Miller Metcalfe

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